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A message to all card holders

Last published on 06 Nov 2020 in Latest Events and Activities

We wish to acknowledge the increased difficulties faced by people with disabilities, their families and carers during the COVID-19 pandemic and its effect on services throughout the community.

Here at the NSW Department of Communities and Justice we continue to operate the NSW Companion Card program and continue to be in contact with many of the businesses affiliated with the program throughout the State.

Unfortunately, some of these businesses have been adversely affected by the pandemic or have temporarily closed their doors.  For this reason we encourage you to contact venues beforehand to save any unnecessary travel and disappointment.

During this time the NSW Companion Card program is implementing a number of administrative upgrades to increase the program’s functionality and increased offering to both current and future card holders. These changes are being undertaken in accordance with the program’s Terms and Conditions and recently updated Privacy Statement.

It is important to note these upgrades will not affect the way you use your card. Please continue to use your card when attending activities and venues, as usual.

As part of the administrative upgrades to the program, the Department of Communities and Justice will disclose the personal information of NSW Companion Card participants to the NSW Registry of Births, Deaths and Marriages for the purpose of verifying participant details and ensuring that cards are appropriately issued.

If you have any concerns about the disclosure of your personal information to the NSW Registry of Births, Deaths and Marriages or have any other questions in relation to the NSW Companion Card program please call us on 1800 893 044 or email.

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